[{"data":1,"prerenderedAt":647},["ShallowReactive",2],{"doc-en-privacy":3},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"title":8,"description":9,"updated":10,"body":11,"_type":641,"_id":642,"_source":643,"_file":644,"_stem":645,"_extension":646},"\u002Fen\u002Fprivacy","en",false,"","Privacy Policy","What personal data i3billing processes, why, where it stays and what rights you have.","2026-07-29",{"type":12,"children":13,"toc":627},"root",[14,44,51,63,95,101,111,126,136,153,187,197,207,213,293,299,304,354,359,365,384,402,407,413,418,480,486,525,557,563,577,588,594,605,611,616,622],{"type":15,"tag":16,"props":17,"children":18},"element","p",{},[19,22,28,30,35,37,42],{"type":20,"value":21},"text","This policy explains what personal data ",{"type":15,"tag":23,"props":24,"children":25},"strong",{},[26],{"type":20,"value":27},"i3billing",{"type":20,"value":29}," processes, for which\npurposes, where it stays and for how long, who it is shared with, and how to\nexercise your rights. i3billing is a connector that exposes your ",{"type":15,"tag":23,"props":31,"children":32},{},[33],{"type":20,"value":34},"Fatture in\nCloud",{"type":20,"value":36}," data to the ",{"type":15,"tag":23,"props":38,"children":39},{},[40],{"type":20,"value":41},"Claude",{"type":20,"value":43}," assistant.",{"type":15,"tag":45,"props":46,"children":48},"h2",{"id":47},"_1-who-we-are",[49],{"type":20,"value":50},"1. Who we are",{"type":15,"tag":16,"props":52,"children":53},{},[54,56,61],{"type":20,"value":55},"i3billing is operated by ",{"type":15,"tag":23,"props":57,"children":58},{},[59],{"type":20,"value":60},"Ivan Bettarini (i3idea)",{"type":20,"value":62},", Via Santa Margherita 33,\nPrato, Italy (\"we\", \"us\"). We are the data controller for the personal data\ndescribed here.",{"type":15,"tag":64,"props":65,"children":66},"ul",{},[67,85],{"type":15,"tag":68,"props":69,"children":70},"li",{},[71,76,78],{"type":15,"tag":23,"props":72,"children":73},{},[74],{"type":20,"value":75},"Privacy contact:",{"type":20,"value":77}," ",{"type":15,"tag":79,"props":80,"children":82},"a",{"href":81},"mailto:privacy@i3billing.com",[83],{"type":20,"value":84},"privacy@i3billing.com",{"type":15,"tag":68,"props":86,"children":87},{},[88,93],{"type":15,"tag":23,"props":89,"children":90},{},[91],{"type":20,"value":92},"VAT (P.IVA):",{"type":20,"value":94}," 02583830977 — sole proprietorship",{"type":15,"tag":45,"props":96,"children":98},{"id":97},"_2-what-we-process",[99],{"type":20,"value":100},"2. What we process",{"type":15,"tag":16,"props":102,"children":103},{},[104,109],{"type":15,"tag":23,"props":105,"children":106},{},[107],{"type":20,"value":108},"Sign-in data.",{"type":20,"value":110}," When you sign in with Google, we receive and store an\nidentifier for your account, your email address, your display name and your\nprofile picture URL. We use them to create your account, recognise you on later\nvisits, and contact you when needed.",{"type":15,"tag":16,"props":112,"children":113},{},[114,119,121],{"type":15,"tag":23,"props":115,"children":116},{},[117],{"type":20,"value":118},"Fatture in Cloud authorisation credentials.",{"type":20,"value":120}," When you connect Fatture in\nCloud, we store the OAuth tokens their system issues (access and refresh tokens\nand their expiry), an identifier for the authorised Fatture in Cloud account,\nand a descriptive label. These are the keys that let us query your data on your\nbehalf. ",{"type":15,"tag":23,"props":122,"children":123},{},[124],{"type":20,"value":125},"We never know or store your Fatture in Cloud password.",{"type":15,"tag":16,"props":127,"children":128},{},[129,134],{"type":15,"tag":23,"props":130,"children":131},{},[132],{"type":20,"value":133},"Preferences.",{"type":20,"value":135}," The company you set as default, and the links between your user\nand the companies you administer.",{"type":15,"tag":16,"props":137,"children":138},{},[139,144,146,151],{"type":15,"tag":23,"props":140,"children":141},{},[142],{"type":20,"value":143},"Your accounting data: we do not keep it.",{"type":20,"value":145}," Invoices, clients, amounts and due\ndates are ",{"type":15,"tag":23,"props":147,"children":148},{},[149],{"type":20,"value":150},"not saved in our systems",{"type":20,"value":152},". When you ask a question we read them\nfrom Fatture in Cloud, use them to compose the answer, and return them to your\nconversation. We keep no copy, use them for nothing else, never sell them, and\nnever use them to train models.",{"type":15,"tag":16,"props":154,"children":155},{},[156,161,163,169,171,178,180,185],{"type":15,"tag":23,"props":157,"children":158},{},[159],{"type":20,"value":160},"Support form data.",{"type":20,"value":162}," The form on ",{"type":15,"tag":79,"props":164,"children":166},{"href":165},"\u002Fen\u002Fsupport",[167],{"type":20,"value":168},"i3billing.com\u002Fsupport",{"type":20,"value":170},"\ncollects your name, your email address, your company (optional) and the text of\nyour message. When you submit it, your browser sends them to our backend on\n",{"type":15,"tag":172,"props":173,"children":175},"code",{"className":174},[],[176],{"type":20,"value":177},"app.i3billing.com",{"type":20,"value":179},", which forwards them from our servers to ",{"type":15,"tag":23,"props":181,"children":182},{},[183],{"type":20,"value":184},"ProWoDo",{"type":20,"value":186},",\ni3idea's ticketing system, where they become a ticket on the i3billing support\nproject. That hop through our backend leaves only the technical log described\nbelow: the message is not stored in a database of ours. We use them only to\nreply to you.",{"type":15,"tag":16,"props":188,"children":189},{},[190,195],{"type":15,"tag":23,"props":191,"children":192},{},[193],{"type":20,"value":194},"Change history.",{"type":20,"value":196}," For security and diagnostics we keep a history of previous\nversions of the records listed above (account, authorisations, preferences).",{"type":15,"tag":16,"props":198,"children":199},{},[200,205],{"type":15,"tag":23,"props":201,"children":202},{},[203],{"type":20,"value":204},"Technical logs.",{"type":20,"value":206}," Our hosting provider records service logs (requests, errors,\ntimings) used to operate, protect and troubleshoot the service.",{"type":15,"tag":45,"props":208,"children":210},{"id":209},"_3-why-we-process-it-and-on-what-basis",[211],{"type":20,"value":212},"3. Why we process it, and on what basis",{"type":15,"tag":214,"props":215,"children":216},"table",{},[217,236],{"type":15,"tag":218,"props":219,"children":220},"thead",{},[221],{"type":15,"tag":222,"props":223,"children":224},"tr",{},[225,231],{"type":15,"tag":226,"props":227,"children":228},"th",{},[229],{"type":20,"value":230},"Purpose",{"type":15,"tag":226,"props":232,"children":233},{},[234],{"type":20,"value":235},"Legal basis",{"type":15,"tag":237,"props":238,"children":239},"tbody",{},[240,254,267,280],{"type":15,"tag":222,"props":241,"children":242},{},[243,249],{"type":15,"tag":244,"props":245,"children":246},"td",{},[247],{"type":20,"value":248},"Providing the service: authenticating you, connecting Fatture in Cloud, answering your questions",{"type":15,"tag":244,"props":250,"children":251},{},[252],{"type":20,"value":253},"Performance of a contract",{"type":15,"tag":222,"props":255,"children":256},{},[257,262],{"type":15,"tag":244,"props":258,"children":259},{},[260],{"type":20,"value":261},"Security, abuse prevention, diagnostics",{"type":15,"tag":244,"props":263,"children":264},{},[265],{"type":20,"value":266},"Legitimate interest",{"type":15,"tag":222,"props":268,"children":269},{},[270,275],{"type":15,"tag":244,"props":271,"children":272},{},[273],{"type":20,"value":274},"Responding to your support requests",{"type":15,"tag":244,"props":276,"children":277},{},[278],{"type":20,"value":279},"Performance of a contract \u002F legitimate interest",{"type":15,"tag":222,"props":281,"children":282},{},[283,288],{"type":15,"tag":244,"props":284,"children":285},{},[286],{"type":20,"value":287},"Tax and accounting obligations, if you become a paying customer",{"type":15,"tag":244,"props":289,"children":290},{},[291],{"type":20,"value":292},"Legal obligation",{"type":15,"tag":45,"props":294,"children":296},{"id":295},"_4-who-we-share-it-with",[297],{"type":20,"value":298},"4. Who we share it with",{"type":15,"tag":16,"props":300,"children":301},{},[302],{"type":20,"value":303},"We do not sell personal data. We share it only with the providers needed to run\nthe service:",{"type":15,"tag":64,"props":305,"children":306},{},[307,317,327,344],{"type":15,"tag":68,"props":308,"children":309},{},[310,315],{"type":15,"tag":23,"props":311,"children":312},{},[313],{"type":20,"value":314},"Google (Google Cloud, Firebase)",{"type":20,"value":316}," — hosting, database and authentication.\nOur resources are hosted in the European Union.",{"type":15,"tag":68,"props":318,"children":319},{},[320,325],{"type":15,"tag":23,"props":321,"children":322},{},[323],{"type":20,"value":324},"Fatture in Cloud (TeamSystem)",{"type":20,"value":326}," — the source of your accounting data: your\nrequests are forwarded to their APIs using your authorisation.",{"type":15,"tag":68,"props":328,"children":329},{},[330,335,337,342],{"type":15,"tag":23,"props":331,"children":332},{},[333],{"type":20,"value":334},"Anthropic",{"type":20,"value":336}," — when you use i3billing inside Claude, the connector's answers\nenter your conversation and are therefore processed by Anthropic under the\nterms of your relationship with them. ",{"type":15,"tag":23,"props":338,"children":339},{},[340],{"type":20,"value":341},"This is the most important point in\nthis policy:",{"type":20,"value":343}," the data you ask for ends up in a conversation with an AI\nassistant, because that is exactly what this product does.",{"type":15,"tag":68,"props":345,"children":346},{},[347,352],{"type":15,"tag":23,"props":348,"children":349},{},[350],{"type":20,"value":351},"ProWoDo (i3idea)",{"type":20,"value":353}," — if you write to us from the support form, your message\nand contact details go into our ticketing system, which we run ourselves on\nGoogle Cloud infrastructure in the European Union.",{"type":15,"tag":16,"props":355,"children":356},{},[357],{"type":20,"value":358},"We may also disclose data where required by law or to establish or defend a\nlegal claim.",{"type":15,"tag":45,"props":360,"children":362},{"id":361},"_5-transfers-outside-the-european-union",[363],{"type":20,"value":364},"5. Transfers outside the European Union",{"type":15,"tag":16,"props":366,"children":367},{},[368,370,375,377,382],{"type":20,"value":369},"Our resources are hosted in the European Union, but two of the recipients listed\nabove are US companies: ",{"type":15,"tag":23,"props":371,"children":372},{},[373],{"type":20,"value":374},"Anthropic PBC",{"type":20,"value":376}," and ",{"type":15,"tag":23,"props":378,"children":379},{},[380],{"type":20,"value":381},"Google LLC",{"type":20,"value":383},". Using i3billing\ninside Claude therefore involves a transfer of personal data to the United\nStates — the connector's answers enter the conversation, which is processed by\nAnthropic — and the same can happen with the Google services we use, when the\nprovider's support or infrastructure operates from outside the Union.",{"type":15,"tag":16,"props":385,"children":386},{},[387,389,394,396,400],{"type":20,"value":388},"For these transfers we rely on the safeguards in Art. 46 GDPR, specifically the\n",{"type":15,"tag":23,"props":390,"children":391},{},[392],{"type":20,"value":393},"standard contractual clauses",{"type":20,"value":395}," included in these providers' data processing\nterms, together with the supplementary measures each of them documents. We do\nnot rely on an adequacy decision: where a provider also joins an adequacy\nframework, that membership adds to the clauses rather than replacing them. You\ncan ask us for a copy of the applicable safeguards by writing to\n",{"type":15,"tag":79,"props":397,"children":398},{"href":81},[399],{"type":20,"value":84},{"type":20,"value":401},".",{"type":15,"tag":16,"props":403,"children":404},{},[405],{"type":20,"value":406},"If you do not want your accounting data to end up in a conversation with Claude,\nthe choice is not to connect the connector: that transfer is what the product\ndoes by definition.",{"type":15,"tag":45,"props":408,"children":410},{"id":409},"_6-where-it-stays-and-for-how-long",[411],{"type":20,"value":412},"6. Where it stays, and for how long",{"type":15,"tag":16,"props":414,"children":415},{},[416],{"type":20,"value":417},"Data is hosted on Google Cloud infrastructure in the European Union and is\nencrypted at rest and in transit by the platform's standard mechanisms.",{"type":15,"tag":64,"props":419,"children":420},{},[421,431,441,451,460,470],{"type":15,"tag":68,"props":422,"children":423},{},[424,429],{"type":15,"tag":23,"props":425,"children":426},{},[427],{"type":20,"value":428},"Account and preferences:",{"type":20,"value":430}," as long as you keep the account.",{"type":15,"tag":68,"props":432,"children":433},{},[434,439],{"type":15,"tag":23,"props":435,"children":436},{},[437],{"type":20,"value":438},"Fatture in Cloud authorisation credentials:",{"type":20,"value":440}," until you disconnect them or\ndelete your account.",{"type":15,"tag":68,"props":442,"children":443},{},[444,449],{"type":15,"tag":23,"props":445,"children":446},{},[447],{"type":20,"value":448},"Accounting data:",{"type":20,"value":450}," not retained (see §2).",{"type":15,"tag":68,"props":452,"children":453},{},[454,459],{"type":15,"tag":23,"props":455,"children":456},{},[457],{"type":20,"value":458},"Change history:",{"type":20,"value":430},{"type":15,"tag":68,"props":461,"children":462},{},[463,468],{"type":15,"tag":23,"props":464,"children":465},{},[466],{"type":20,"value":467},"Technical logs:",{"type":20,"value":469}," per the hosting provider's default retention periods.",{"type":15,"tag":68,"props":471,"children":472},{},[473,478],{"type":15,"tag":23,"props":474,"children":475},{},[476],{"type":20,"value":477},"Support tickets:",{"type":20,"value":479}," as long as needed to handle the request and to keep track\nof recurring problems.",{"type":15,"tag":45,"props":481,"children":483},{"id":482},"_7-cookies-fonts-and-services-your-browser-loads",[484],{"type":20,"value":485},"7. Cookies, fonts and services your browser loads",{"type":15,"tag":16,"props":487,"children":488},{},[489,494,496,501,503,509,510,516,518,523],{"type":15,"tag":23,"props":490,"children":491},{},[492],{"type":20,"value":493},"i3billing.com",{"type":20,"value":495}," (this site) is static: no profiling cookies, no analytics, no\ntracking. It does load its ",{"type":15,"tag":23,"props":497,"children":498},{},[499],{"type":20,"value":500},"fonts from Google Fonts",{"type":20,"value":502},"\n(",{"type":15,"tag":172,"props":504,"children":506},{"className":505},[],[507],{"type":20,"value":508},"fonts.googleapis.com",{"type":20,"value":376},{"type":15,"tag":172,"props":511,"children":513},{"className":512},[],[514],{"type":20,"value":515},"fonts.gstatic.com",{"type":20,"value":517},"): your browser contacts Google's\nservers directly, and they see your IP address and the technical details of that\nrequest. When you submit the support form, your browser calls our own backend on\n",{"type":15,"tag":172,"props":519,"children":521},{"className":520},[],[522],{"type":20,"value":177},{"type":20,"value":524}," (our server, not a third party's): from there we open the\nticket on ProWoDo ourselves (see §2).",{"type":15,"tag":16,"props":526,"children":527},{},[528,532,534,539,541,547,549,555],{"type":15,"tag":23,"props":529,"children":530},{},[531],{"type":20,"value":177},{"type":20,"value":533}," (the signed-in area) uses one technical ",{"type":15,"tag":23,"props":535,"children":536},{},[537],{"type":20,"value":538},"session\ncookie",{"type":20,"value":540},". It keeps you authenticated while you navigate and lets the connector\nauthorisation complete; it is set on the ",{"type":15,"tag":172,"props":542,"children":544},{"className":543},[],[545],{"type":20,"value":546},".i3billing.com",{"type":20,"value":548}," domain because the\nOAuth consent happens on ",{"type":15,"tag":172,"props":550,"children":552},{"className":551},[],[553],{"type":20,"value":554},"mcp.i3billing.com",{"type":20,"value":556},", it travels over HTTPS only, and it\ndoes not profile you. Sign-in does not work without it: it is a strictly\nnecessary cookie and needs no consent.",{"type":15,"tag":45,"props":558,"children":560},{"id":559},"_8-your-rights",[561],{"type":20,"value":562},"8. Your rights",{"type":15,"tag":16,"props":564,"children":565},{},[566,568,575],{"type":20,"value":567},"You can request access to your data, correct it, delete it, restrict or object\nto its processing, and receive it in a portable format. You can also revoke the\nFatture in Cloud connection at any time — from your area on\n",{"type":15,"tag":79,"props":569,"children":573},{"href":570,"rel":571},"https:\u002F\u002Fapp.i3billing.com",[572],"nofollow",[574],{"type":20,"value":177},{"type":20,"value":576}," or directly in Fatture in Cloud:\nfrom that moment we can no longer read anything.",{"type":15,"tag":16,"props":578,"children":579},{},[580,582,586],{"type":20,"value":581},"To exercise them, write to\n",{"type":15,"tag":79,"props":583,"children":584},{"href":81},[585],{"type":20,"value":84},{"type":20,"value":587},". You also have the right\nto lodge a complaint with the Italian data protection authority (Garante per la\nprotezione dei dati personali).",{"type":15,"tag":45,"props":589,"children":591},{"id":590},"_9-deleting-your-account",[592],{"type":20,"value":593},"9. Deleting your account",{"type":15,"tag":16,"props":595,"children":596},{},[597,599,603],{"type":20,"value":598},"On request to ",{"type":15,"tag":79,"props":600,"children":601},{"href":81},[602],{"type":20,"value":84},{"type":20,"value":604}," we delete\nyour account, the connected authorisations, your preferences and their history.\nOnly data we are legally required to keep remains.",{"type":15,"tag":45,"props":606,"children":608},{"id":607},"_10-minors",[609],{"type":20,"value":610},"10. Minors",{"type":15,"tag":16,"props":612,"children":613},{},[614],{"type":20,"value":615},"i3billing is a professional tool and is not intended for people under 18. We do\nnot knowingly collect data about minors.",{"type":15,"tag":45,"props":617,"children":619},{"id":618},"_11-changes-to-this-policy",[620],{"type":20,"value":621},"11. Changes to this policy",{"type":15,"tag":16,"props":623,"children":624},{},[625],{"type":20,"value":626},"If we change anything substantial we update the date at the top and, when the\nimpact is material, notify registered users.",{"title":7,"searchDepth":628,"depth":628,"links":629},2,[630,631,632,633,634,635,636,637,638,639,640],{"id":47,"depth":628,"text":50},{"id":97,"depth":628,"text":100},{"id":209,"depth":628,"text":212},{"id":295,"depth":628,"text":298},{"id":361,"depth":628,"text":364},{"id":409,"depth":628,"text":412},{"id":482,"depth":628,"text":485},{"id":559,"depth":628,"text":562},{"id":590,"depth":628,"text":593},{"id":607,"depth":628,"text":610},{"id":618,"depth":628,"text":621},"markdown","content:en:privacy.md","content","en\u002Fprivacy.md","en\u002Fprivacy","md",1785372616628]